0000230: jira email not working to receiver outside caucho.com

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Category

Severity

Reproducibility

Date Submitted

Last Update

0000230

[Resin]

minor

always

06-01-05 00:00

06-30-05 00:00

Reporter

admin

View Status

public

Assigned To

Priority

normal

Resolution

fixed

Platform

Status

closed

Projection

none

OS Version

ETA

none

Fixed in Version

3.0.14

Product Version

3.0.13

Product Build

3.0.13

Summary

0000230: jira email not working to receiver outside caucho.com

Description

RSN-253
The caucho.com mail server refuses to send email generated by jira to a party outside of caucho.com (Relay access denied)

An error has occurred with sending the test email:
com.atlassian.mail.MailException: javax.mail.SendFailedException: Sending failed;
  nested exception is:
    javax.mail.SendFailedException: Invalid Addresses;
  nested exception is:
    javax.mail.SendFailedException: 554 <hogwarts@yahoo.com>: Relay access denied

    at com.atlassian.mail.server.impl.SMTPMailServerImpl.send(SMTPMailServerImpl.java:152)
    at com.atlassian.jira.web.action.admin.mail.SendTestMail.doExecute(SendTestMail.java:72)
    at webwork.action.ActionSupport.execute(ActionSupport.java:153)
    at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:46)
    at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:131)
    at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:186)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:90)
    at com.caucho.server.dispatch.ServletFilterChain.doFilter(ServletFilterChain.java:99)
    at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:142)
    at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:58)
    at com.atlassian.jira.web.filters.SitemeshExcludePathFilter.doFilter(SitemeshExcludePathFilter.java:36)
    at com.caucho.server.dispatch.FilterFilterChain.doFilter(FilterFilterChain.java:70)
    at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:168)
    at com.caucho.server.dispatch.FilterFilterChain.doFilter(FilterFilterChain.java:70)
    at com.atlassian.seraph.filter.LoginFilter.doFilter(LoginFilter.java:177)
    at com.caucho.server.dispatch.FilterFilterChain.doFilter(FilterFilterChain.java:70)
    at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:132)
    at com.atlassian.jira.web.filters.ProfilingAndErrorFilter.doFilter(ProfilingAndErrorFilter.java:25)
    at com.caucho.server.dispatch.FilterFilterChain.doFilter(FilterFilterChain.java:70)
    at com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:37)
    at com.caucho.server.dispatch.FilterFilterChain.doFilter(FilterFilterChain.java:70)
    at com.atlassian.johnson.filters.JohnsonFilter.doFilter(JohnsonFilter.java:91)
    at com.caucho.server.dispatch.FilterFilterChain.doFilter(FilterFilterChain.java:70)
    at com.atlassian.jira.web.filters.gzip.GzipFilter.doFilter(GzipFilter.java:72)
    at com.caucho.server.dispatch.FilterFilterChain.doFilter(FilterFilterChain.java:70)
    at com.atlassian.core.filters.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:36)
    at com.caucho.server.dispatch.FilterFilterChain.doFilter(FilterFilterChain.java:70)
    at com.caucho.server.cache.CacheFilterChain.doFilter(CacheFilterChain.java:189)
    at com.caucho.server.webapp.WebAppFilterChain.doFilter(WebAppFilterChain.java:163)
    at com.caucho.server.dispatch.ServletInvocation.service(ServletInvocation.java:208)
    at com.caucho.server.http.HttpRequest.handleRequest(HttpRequest.java:259)
    at com.caucho.server.port.TcpConnection.run(TcpConnection.java:341)
    at com.caucho.util.ThreadPool.runTasks(ThreadPool.java:490)
    at com.caucho.util.ThreadPool.run(ThreadPool.java:423)
    at java.lang.Thread.run(Thread.java:595)
Caused by: javax.mail.SendFailedException: Sending failed;
  nested exception is:
    javax.mail.SendFailedException: Invalid Addresses;
  nested exception is:
    javax.mail.SendFailedException: 554 <hogwarts@yahoo.com>: Relay access denied

    at javax.mail.Transport.send0(Transport.java:219)
    at javax.mail.Transport.send(Transport.java:81)
    at alt.javax.mail.TransportImpl.send(TransportImpl.java:18)
    at com.atlassian.mail.server.impl.SMTPMailServerImpl.send(SMTPMailServerImpl.java:138)
    ... 34 more

Steps To Reproduce

Additional Information

Attached Files

Relationships

Notes
(0000263) user62 06-01-05 00:00	Sounds like you enable local relay in your mail server. That would explain why I haven't been getting update emails. What email server are you using? What OS?

(0000264) sam 06-01-05 00:00	Had to specify `localhost' not `caucho.com' for the SMTP server in the JIRA config.

Issue History
Date Modified	Username	Field	Change
06-01-05 00:00	admin	New Issue
11-30-05 00:00	administrator	Fixed in Version	=> 3.0.14

Mantis 1.0.0rc3[^]

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